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Some intake interviews can be completed same day, others will be scheduled with appointments to be completed face to face, or by phone.Īpplicants for HEAP, who did not receive a HEAP benefit during the last Heap season, must complete a phone interview. Individuals can submit applications for Cash Assistance and SNAP during the hours of 8:30am to 4:30pm Monday through Friday. The Division of Temporary Assistance consists of Cash Assistance, Medical Assistance, Supplemental Nutrition Assistance Program (SNAP), Home Energy Assistance Program (HEAP) and Child Care. Please let us know your questions or concerns and we will gladly respond in a timely manner. The Chemung County Department of Social Services, Division of Temporary Assistance is dedicated to helping the citizens of Chemung County. Jacqueline Canute, Director of Temporary AssistanceĬhemung County Department of Social Services About the Department Use the Mobile Document Upload App 'NYDocSubmit' on Android’s or IPhone’s.Use the self-scanning stations located in the Reception Area.Mail information to the Chemung County Department of Social Services P.O.Drop off items using the secure white mailbox labeled Department of Social Services located on the parking lot side of the building at 425 Pennsylvania Avenue.It is recommended to submit a completed application, recertification, and any supporting documentation the following ways: A staff member will call you a few minutes after your scheduled recertification interview appointment time. If you choose to have a phone interview, please be sure to include a working phone number on your recertification, so that this can be accomplished.

When your household is due for recertification, a scheduled recertification interview appointment date/time/location will be mailed to you. Recipients of SNAP have the option to choose a face to face or phone interview. If a phone interview is needed, contact the district at (607)-737-5302 to make this request.

The option for a phone interview may be approved for extenuating circumstances. Recipients of Temporary Assistance must complete a face to face recertification interview. If you fail to complete an eligibility interview within that time frame, you will have to reapply. You have 30 days from the submission date of your SNAP application to complete an eligibility interview.

If you fail to complete the interview by phone or in person, you will receive a SNAP missed interview letter advising how to proceed. A staff member will call you a few minutes after your scheduled intake interview appointment time. If you choose to have a phone interview, please be sure to include a working phone number on your application, so that this can be accomplished. When submitting an application for SNAP, a scheduled intake interview appointment date/time/location will be mailed to you. Failure to attend the face to face interview appointment will result in the application being denied.Īpplicants for SNAP have the option to choose a face to face or phone interview. You must attend the scheduled face to face interview appointment in person as a condition of eligibility.

When submitting an application for Temporary Assistance and/or Emergency Assistance, a scheduled intake interview appointment date/time/location will be mailed to you. Please note, as of 7/1/22 the following changes are taking place:Īpplicants for Temporary Assistance and/or Emergency Assistance must complete a face to face interview. Applicants and Recipients of Temporary Assistance, Emergency Assistance, and SNAP Programs

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